2110 N Madison St
Tacoma, Washington 98406
My objective is to obtain a position in any field that would benefit from my skills and help me to grow as a professional.
4/2016 - 11/2016 State Farm Tacoma, Washington
Claims Associate - Express
Provided remarkable phone service to our insurance customers. Assisted with determining the liability of an insurance claim. Set up repair, tow, salvage and rental appointments for the customer. Wrote notes regarding the claim's status so that other claim handlers would be able to further assist.
5/2013 - 4/2015 Boeing Everett, Washington
6/2010 - 9/2010 Hewlett-Packard Fort Collins, Colorado
Worked on the Manageability Solutions - Capacity Advisor tool. My summer project was to create an HTML parser that would monitor and grab any computer processor information directly from the Intel and AMD websites and stored them into a database for system use. My first exposure to the business processes involved in software development. Designed screen mockups for the program in order to make it more user friendly. Did my first stress testing on the application to make sure it can handle large volumes.
3/2013 University of Washington Seattle, Washington
Learned a large variety of technological skills including but not limited to programming, user research, user centered design, information architecture, information aesthetics, content strategy, information systems, project management, information ethics, networking, metadata creation, XML structuring and a big capstone project that tied everything together.