Custumer Service Representative
New Era Cleaners New Era Cleaners Tacoma, WA Tacoma, WA Part-time Part-time $23 an hour $23 an hour 3 days ago 3 days ago 3 days ago
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat.
Tag and mark in incoming laundry orders.
- Upsell products and services to customers to increase sales revenue - Make outbound calls to follow up on customer inquiries and resolve any issues - Assist customers with product selection, order placement, and tracking - Enter customer data accurately into the system - Handle customer complaints and provide appropriate solutions in a timely manner - Maintain a high level of professionalism and phone etiquette at all times - Analyze customer feedback and provide suggestions for improving products and services Skills:
- Strong communication skills, both verbal and written - Excellent phone etiquette and ability to handle difficult customers with empathy and patience - Proficient in data entry and able to navigate computer systems efficiently This position requires strong customer service skills, the ability to communicate effectively, and the willingness to go above and beyond to meet customer needs.
If you are a motivated individual who enjoys helping others and has a passion for providing exceptional service, we would love to hear from you.
Tuesday-friday.
12-6pm Saturday.
9-5 Job Type:
Part-time Pay:
$23.
00 per hour Expected hours:
32 per week Experience level:
2 years Shift:
Day shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat.
Tag and mark in incoming laundry orders.
- Upsell products and services to customers to increase sales revenue - Make outbound calls to follow up on customer inquiries and resolve any issues - Assist customers with product selection, order placement, and tracking - Enter customer data accurately into the system - Handle customer complaints and provide appropriate solutions in a timely manner - Maintain a high level of professionalism and phone etiquette at all times - Analyze customer feedback and provide suggestions for improving products and services Skills:
- Strong communication skills, both verbal and written - Excellent phone etiquette and ability to handle difficult customers with empathy and patience - Proficient in data entry and able to navigate computer systems efficiently This position requires strong customer service skills, the ability to communicate effectively, and the willingness to go above and beyond to meet customer needs.
If you are a motivated individual who enjoys helping others and has a passion for providing exceptional service, we would love to hear from you.
Tuesday-friday.
12-6pm Saturday.
9-5 Job Type:
Part-time Pay:
$23.
00 per hour Expected hours:
32 per week Experience level:
2 years Shift:
Day shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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