Member Service Representative/Teller
IBEW 76 Federal Credit Union IBEW 76 Federal Credit Union Tacoma, WA Tacoma, WA Full-time Full-time $25 - $29 an hour $25 - $29 an hour 1 day ago 1 day ago 1 day ago Assist the Sr Member Service Representative/Head Teller as needed.
Greet and welcome members and visitors to the credit union in a professional manner.
Provide prompt, efficient, and accurate service in the processing of transactions.
Provide in-person and by-telephone general and specific service-related information concerning credit union services or policies.
May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
Respond to members' requests, problems, and complaints, and/or direct them to the appropriate person for specific information and assistance.
Open new accounts and service existing accounts.
Set up new account files and provide members with all necessary information for membership.
Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
Promote credit union products and services based on member's needs.
Process member mail transactions.
Mail receipts and checks to members as indicated by policy and procedure.
Provide information on investment alternatives to members wishing to deposit funds with the credit union.
Research accounts for deposit, withdrawal, and loan-payment discrepancies.
Assist members in balancing their accounts.
Assist members with the proper completion of payroll deduction and direct deposit cards.
Assist members in opening individual retirement accounts.
Other duties as assigned.
Job Type:
Full-time Pay:
$25.
00 - $29.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Credit union membership Dental insurance Health insurance Paid sick time Paid time off Retirement plan Vision insurance Experience level:
1 year No experience needed Physical setting:
Office Schedule:
8 hour shift Monday to Friday
Experience:
Customer service:
1 year (Preferred) Language:
Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Greet and welcome members and visitors to the credit union in a professional manner.
Provide prompt, efficient, and accurate service in the processing of transactions.
Provide in-person and by-telephone general and specific service-related information concerning credit union services or policies.
May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
Respond to members' requests, problems, and complaints, and/or direct them to the appropriate person for specific information and assistance.
Open new accounts and service existing accounts.
Set up new account files and provide members with all necessary information for membership.
Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
Promote credit union products and services based on member's needs.
Process member mail transactions.
Mail receipts and checks to members as indicated by policy and procedure.
Provide information on investment alternatives to members wishing to deposit funds with the credit union.
Research accounts for deposit, withdrawal, and loan-payment discrepancies.
Assist members in balancing their accounts.
Assist members with the proper completion of payroll deduction and direct deposit cards.
Assist members in opening individual retirement accounts.
Other duties as assigned.
Job Type:
Full-time Pay:
$25.
00 - $29.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Credit union membership Dental insurance Health insurance Paid sick time Paid time off Retirement plan Vision insurance Experience level:
1 year No experience needed Physical setting:
Office Schedule:
8 hour shift Monday to Friday
Experience:
Customer service:
1 year (Preferred) Language:
Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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